Support
Help with capture, devices, AI connections, and your account.
Contact the team
Email support@busymate.net. We typically reply within 1–2 business days. Include your platform and OS version, app or CLI version, what you tried, and what happened. Remove tokens, passwords, and personal data from any captures you attach.
support@busymate.netStart with your task
- iPhone or iPad: install the certificate and capture HTTPS
- Android: set up capture and certificate trust
- Chrome: connect the command-line capture tool
- AI agents: connect your MCP client
- Encrypted traffic: understand certificate pinning
- Phone farm: connect and control your devices
- Dashboard: inspect requests, replay, and mock responses
Account, billing, and data
For access or billing questions, email the team with your account email and the issue. Do not send passwords or payment-card details.
Use the data-deletion page to review your options and start a deletion request. Unpairing a device revokes its access; it is not the same as deleting your account.
Report a security issue
Send the affected URL, steps to reproduce, and a description of the impact to the support address. Use a minimal example with sensitive values removed.