Fulfillment Policy

The Service is one account backed by a private, cloud-hosted workspace. Every surface — the web dashboard, the iOS app, the Android app, the CLI, the REST/WebSocket API, and the MCP server — reads and writes that same account, so access to one is access granted through the same sign-in, not a separate purchase per surface.

You create an account by signing in at the dashboard — with an email magic link, email + password, or Google or Apple sign-in. A workspace is provisioned for your account automatically the first time you sign in; there is no manual setup step or waiting period on our side.

Once your account exists:

• Dashboard & API — sign in at https://dash.busymate.dev. The REST API, the realtime WebSocket feed, and the MCP server are reachable immediately with the same account, scoped to your role's permissions.
• iOS app — Busymate DevTools is distributed on the Apple App Store: apps.apple.com. Install it, then pair it to your account from inside the app.
• Android app — Busymate DevTools is available on Google Play: play.google.com. A direct, signed APK is also published for sideload installation where Google Play isn't the preferred channel: android.busymate.dev.
• CLI — install with a single shell command (curl -fsSL https://cdp.busymate.net/install.sh | bash on macOS/Linux, an equivalent PowerShell command on Windows), then sign in from the command line to connect it to your account.

There is no separate purchase, license key, or delivery delay for any of the above — access follows directly from having a signed-in account, immediately.

Paid plans are billed through Stripe, our payment processor — we do not collect or store your card details ourselves. Billing has two parts, and a given plan may use either or both:

• a recurring subscription charge on the billing cycle you select at checkout; and
• metered usage — some plans bill based on how much network traffic you actually capture, in addition to or instead of a flat subscription fee.

The specific plans, included quotas, prices, and how metered usage is calculated are shown at checkout and on our pricing page — that page, not this one, is the current source for exact figures, since pricing can change. Your current plan, usage, and past invoices are visible from your account's billing settings, and are also reachable programmatically through the API for your own account.

You can change plans, or cancel, from your account at any time. A plan change or cancellation is applied through Stripe's standard subscription-billing handling. Fees are addressed in our Terms of Service; how your captured data is retained is addressed in our Privacy Policy — this page intentionally doesn't restate either, to avoid two documents disagreeing with each other as either one is updated.

The following are deliberately not stated on this page because they are business decisions the owner has not yet made, not facts about how fulfillment works today:

• a specific uptime or service-level commitment for paid plans;
• any refund window or amount beyond what the Terms of Service already state;
• what happens to your access and data specifically at the moment a subscription lapses versus is actively cancelled (immediate loss of access vs. a grace period) — distinct from the retention policy in the Privacy Policy, which covers how long captured data itself is kept regardless of billing status;
• terms for Enterprise/custom invoicing, which are handled individually today rather than through this page.

Questions about access or billing: support@busymate.net.